If for any reason you wish to return a product, please email our return department at (firstname.lastname@example.org). Please note, return must be at customer’s expense and all items should be in their original packaging and to be made within 30 days of purchase. What should I do if I receive an incorrect item? We take care and pride when packaging your order, but sometimes mistakes can occur. If you receive the incorrect item please accept our apologies. Please contact us (email@example.com) and we will resolve the issue as efficiently as we can.